"Best Car Buying Experience By Far!! "
Good Morning, Ben Grinar,
It was a little surreal driving a new car home last night! The kids loved it. My son was so happy about the heated seats and my daughter loved the sunroof. So win/win! It really was a pleasure doing business with you. I don't think it has ever been so easy buying a car. I couldn't be happier!
Jessica June 12, 2013 (2010 Honda Civic)
"Piazza Customer for Life!"
Tom & Karen,
I am writing to show my gratitude for your actions, your dealership and the overall level of professionalism extended to my wife. After getting to know Keith fairly well. I had informed him if some of the problems my wife was having with our van. He informed me he had some close friends that worked at a Honda dealer and assured me that my wife would be well taken care of. My wife said on numerous occasions how pleasant it was to deal with you. For that, I am very grateful. It may be you just doing your job and taking pride in what you do, but for our family it means much more with that being said, I want to thank you for your time and efforts. I would also like to let you know that you have a new customer for life. Again, thank you and I look forward to dealing with you in the future.
Eric June 8, 2013
"Friendly Staff, Great Dealership"
This dealership is the best. From the general manager, Tom Reed, Ben Grinar salesman to Brent Foltz who did the paper work. Everyone was professional yet very friendly. This is the fifth new Honda I have purchased, four of which have been from this dealership. The last two were from Ben Grinar. I would highly recommend this dealership to anyone.
Mary June 6, 2013
"Great Service Department"
I took my CR-V for it's first free oil change. I liked the free Piazza pens in the service department. The service was quick, efficient and super friendly!
Diane June 5, 2013 (2013 Honda CR-V)
"Excellent Service Department! "
I have been with this Piazza Honda of Pottstown since 2001 and would not go elsewhere. Everyone is very kind and treats their customers with respect. There are times when I just have a quick question or concern and the quick service guys take care of it. Piazza Honda of Pottstown is the shop for me!
Elizabeth June 4, 2013 (Sanatoga, PA)
"Friendly Staff Members! "
The service was quick and convenient. We went on a Saturday, and the wait was minimal. Everybody was very friendly.
Heather June 4, 2013 (Collegeville, PA)
"Great Service Options!"
Very efficient to have the option to have either an appointment or an express service. Both of these options fit very well within my schedule.
Lorraine May 15, 2013 (Royersford, PA)
"Excellent Service! "
The service was excellent. The technicians were right on the money. The service people were pleasant, knowledgeable and upfront with me. Overall, it was a pleasant experience.
David May 13, 2013 (Pottstown, PA)
"3rd Piazza Vehicle "
We are very pleased with our recent purchase and the service that we got from Helen, Greg and the dealership. This is why we purchased our 3rd vehicle from Piazza Honda of Pottstown! First class all the way.
Jason May 11, 2013
I have never had a bad service at Piazza Honda of Pottstown. They have been courteous and have done the job well.
Anna April 19, 2013 (Plymouth Meeting, PA)
"Highly Recommend, Piazza Honda of Pottstown!! "
Piazza Honda of Pottstown continues to display excellent customer service. The roll up door opens and I drive in. There is always someone there to open the car door and greet me. I am escorted to the waiting area and when the work is done, I am escorted to the cashier. This dealership is absolutely wonderful!!
Judith April 9, 2013 (Collegeville, PA)
"Great Service Everytime!"
It is convenient because they have garage doors that open automatically, so I can drive in. I have had no problems with any of the services. They are very polite. I leave the car and they give me an estimate of when it will be done. They are on the mark all the time.
Terrill April 7, 2013 (Trappe, PA)
"Excellent experience & service"
Excellent experience & service. Charlie is a friend and has helped several other family members with selecting new & used Hondas. We have all had great experiences both with purchasing & service of Hondas. I purchased a 2010 CR-V and it is in beautiful condition. I'm very pleased. I would definitely recommend Piazza Honda & Charlie Miller.
Ann April 2, 2013
"Top Notch Dealership! "
This dealership is top notch all the way! After visiting 4 other Honda dealers in the Montco area, I went back to Piazza who offered me the best price on my 2003 CR-V trade-in and made me feel welcomed. There were no games with the pricing and Mark and the rest of the Piazza team have won my business for all my future Honda purchases.
Chris March 26, 2013
"Highly Recommend - Charlie Miller"
It was finally time to say goodbye to my 99 CRV! Charlie Miller was amazingly helpful with my trade in and finding me another CRV that would be great for me and my family. He actually stayed in my price range and found me a car that I love! Everyone else involved in the purchase was great also.
L.P. Match 8, 2013
"Friendly and Caring Staff"
I appreciate the care and friendliness at the service department. I certainly will continue to use your services with my 2005 Honda Accord. I am pleased with the service and the car itself.
Mary Jane March 6, 2013 (2005 Honda Accord)
"Great service team! "
Thanks for the follow up. The service was a real pleasure. Everyone was professional, knowledgeable, courteous and kind. Great service team.
Theresa February 28, 2013 (2012 Honda Accord)
"Thank you, Ben Grinar!! "
Jan and I want to thank you for your extra effort yesterday in making the deal possible. We've told at least three strangers as well as both of our families about the experience and how professional you are. You know your stuff, you understand web savvy customers and you approach us with our perspectives and preferences in mind. Once again, thank you for making the buying process easy, comfortable and convenient.
Glenn February 23, 2013, 2013 Honda CR-V (West Chester, PA)
"Always a Wonderful Experience! "
Our two 2012 Hondas give us comfort and pleasure and have been Honda owners for many years (since 1981). Karen and Tom remain on the top of our list. Karen's professionalism and sales techniques are appreciative and is well known throughout the community. We will always buy from Piazza buy from Piazza Honda of Pottstown.
Lewis February 6, 2013
"Excellent Service Everytime!!"
I'd like to let you know that, once again, I received the best possible service from your service department. I've been a very satisfied customer since the late 1980s. The people who make the service appointment and discuss options are excellent in every way - they are professional and courteous and they truly have the best interests of the customer at heart. I never have to worry about whether or not I'm being treated fairly, because your staff goes out of their way to make sure I am well informed and up to date about any possible problems. It's a great feeling to have utter confidence in Piazza Honda of Pottstown's service crew. Thanks for making maintenance of my Honda such a positive experience!
Sam January 31, 2013 (2001 Civic)
"Piazza's Service is Great!"
I used to go to another Honda dealer for 30 years, but switched to Piazza Honda of Pottstown because the service department at the other Honda dealership has gone down hill. In my 4 most recent experiences there, I encountered rudeness and incompetence. I sent the dealership's service manager a letter detailing my concerns and received no response. I was very impressed with Piazza's professionalism and will be purchasing my new cars at Piazza in the future.
Barbara January 29, 2013 (Chester Springs, PA)
"Always a pleasant experience at Piazza Honda! "
I was in for my annual state inspection and emissions test. I like that they provided free state inspection with the purchase of a vehicle! I also own a 2010 Honda Pilot, which was also purchased at Piazza. I have a good relationship with Piazza. I have two Hondas from Piazza - the service has always been a pleasant experience!
Theodore January 24, 2013 (Gilbertsville, PA)
"Highly Recommended All-Around Dealership! "
I have had several Hondas during my driving career and found them to be very dependable. Having my CR-V serviced at Piazza Honda of Pottstown is also something I can count on. I can drive in and get answers to my questions without a problem and everyone is so helpful and considerate.
Marian January 22, 2013 (Pottstown, PA)
"A Pleasant Experience! "
Just a quick note to say thank you for making our experience with Piazza Honda of Pottstown a pleasant one! Dan and I both greatly appreciate your professionalism in working with us. It was so refreshing to deal with someone that is familiar with their product and so efficient in their pursuit of excellence in customer service. The moment I saw the new Accord prepped and ready for us. I no longer had any regrets in saying goodbye to my 2007! I just love the new car! Thanks again for making our experience a positive one. We will be sure to recommend you to family and friends.
Susan January 16, 2013 (2013 Accord)
"Polite and Courteous Staff Members"
As soon as I drive the car in, the a staff member greeted me. He was very pleasant and knew what needed to be done. It took 1/2 hour instead of 2, which they mentioned before. They had soft pretzels in their waiting area, which was very nice. Everyone I spoke to was very polite and courteous.
Mary January 9, 2013 (Pottstown, PA)
"Courteous and Pleasant Service Staff"
My car was registered quickly and the service was performed quickly and efficiently. Every employee that we encountered with was courteous and pleasant. Overall, it was a good experience.
Denise January 3, 2013 (Limerick, PA)
"Not Your Typical Car Dealership! "
Tom Reed is awesome! He is friendly and nice. He came over to my family and I and introduced himself and asked if we had any additional questions. This place is not your typical car dealership! I will return!!
Megan December 30, 2012 (2013 Accord)
"Very Friendly Service Staff"
The service staff was very friendly. I thought I would have to wait for a good half hour, but I was in and out in about 20 minutes.
Heather December 13, 2012 (Pottstown, PA)
"Always a Good Experience! "
I have been going to Piazza Honda of Pottstown since I bought my car. I have never had a problem with them. They were fast and efficient. I did not have any problems with them. I have always had a good experience with them!
Joseph and Tere December 13, 2012 (Royersford, PA)
"A Pleasure to Work With! "
I love Piazza Honda of Pottstown! The service department and sales team are always a pleasure to work with. Maria, John and everyone else in the service department are always a pleasure to deal with. I will definitely purchase my next vehicle with Piazza Honda of Pottstown!
Christin December 10, 2012 (Royersford, PA)
"Great Sales and Service! "
We purchased our last three Hondas from Piazza Honda of Pottstown. We had to relocate due to my career to another state. I can say we have come to appreciate the sales and service from Piazza Honda of Pottstown. The level of service here in, North Carolina, is not even close to Piazza Honda. Just a reminder that you are all appreciated by your customers.
William December 7, 2012
I wanted to take a moment, to acknowledge the excellent service that I received from your staff today. Working for Penn Medicine, my time to do anything these days is very limited. I cannot tell you how great it was that your team fit me in at the very end of the work day. Please take the time to acknowledge advisor William Bushey, and the technicians who worked on my car this evening. Have a wonderful day.
Bryan December 4, 2012
Thank you! My wife and I were in town for Thanksgiving from NH. We got a flat tire on the way to the outlets. We put the spare on and drove to your dealership. Your service dept. took us right away and patched us up. I asked how much and your service man said, "Happy Holidays!" You will not be forgotten. I will be a Honda person for the rest of my life. Thank you to you and your staff. First class people!
Richard December 3, 2012
Hi Larry and Tom,
I just wanted to thank you again for your generosity and excellent service on my 2008 Honda Accord. It is truly appreciated! It is a pleasure dealing with such a friendly group of people! Best wishes for the holiday season!
Sue November 28, 2012 (2008 Honda Accord)
"Could not have Had a Better Car Buying Experience! "
Thank you so much for helping me make the deal on my 2009 Audi A4! I was at the end of my rope with dealerships! So to find my Audi with you guys at Piazza could not have been more perfect! You guys made it easy and painless and that is worth more than you know! Thank you for entertaining my parents and their questions. They enjoyed working with you and appreciated your help! You guys go above and beyond awesome! Thanks so much again!
Kathi November 19, 2012 (2009 Audi A4)
I used the Express Service for my first free oil change. I was very pleased with the service I received that day. It was cold out and I am handicapped, and they did everything possible to make the visit pleasant for me.
Sharon November 15, 2012 (Boyertown, PA)
"A Great Experience! "
I am very happy with Piazza Honda of Pottstown! We love our 2010 Honda Pilot!!
Joseph November 14, 2012 (Norristown, PA)
I just had the best visit to Piazza Honda of Pottstown. I came in for an oil change on my 02 Honda Civic. I was in and out within 30 minutes. I like the staff there - very friendly and seem to care about their customers. I would highly recommend Piazza Honda of Pottstown
Marc October 25, 2012 (2002 Honda Civic)
"Thank you for the Birthday Wishes ... "
Thank you for the birthday wishes as your email came as a nice and thoughtful surprise. Yes, I love Isabella, my Honda CR-V. When we first brought her home, I thanked Joe daily and now not a week goes by without me thanking him. I am so pleased not only with the car, but with your customer attention and caring attributes. If a friend or family member is in need of a newer vehicle, I will definitely forward them to your attention at Piazza Honda of Pottstown.
Susan October 23, 2012 (Whitehall, PA)
"Good Sales Experience"
Good sales experience. I purchased a pre-owned Honda. I had a great salesperson, he was not too pushy and knew the product. I love my car and wouldn't have a single compliant about Piazza Honda of Pottstown.
Gary October 13, 2012
"Very Pleased "
I am very pleased with the recent service we received from Piazza Honda of Pottstown! Everyone is so pleasant and most helpful in getting work scheduled and completed as planned, especially George! I appreciate you following up! Keep up the good work!
Vince September 24, 2012
Your guys always do an excellent job. I have never had better service, you're the best!
Jim September 16, 2012 (2010 CR-V)
"Service is Expedient"
I would like to thank Tiffany for all her assistance this weekend in my purchase of a vehicle with Piazza. This was the first time I was at Piazza to look for a vehicle and she was very knowledgeable and helpful. My first experience with your organization was friendly and courteous. Also, I had to bring my vehicle in, for a light that would not go away and they fixed it right away. The service is expedient.
Vicki September 6, 2012
I had a great experience with Piazza Honda of Pottstown - I love my new Honda CR-V! Everyone was very friendly and personable. I would highly recommend Piazza Honda of Pottstown - they do not hassle nor make you feel pressured.
Lione August 18, 2012 (2013 Honda CR-V)
"Great Experience at Piazza Honda of Pottstown "
Tom Reed is a great GM. He greeted me and shook my hand after the sale. I was happy to drive my 2012 Honda Civic off the lot. I love this car! I receive many compliments and I am always sure to tell my great experience at Piazza Honda of Pottstown.
Robert August 4, 2012 (2012 Honda Civic)
"Efficient, Courteous and Knowledgeable Dealers "
Piazza Honda of Pottstown has, as long as, I have owned a Honda, been one of the most efficient, courteous and knowledgeable dealers. I definitely would recommend this dealership to anyone interested in purchasing a new or pre-owned car.
Thomas July 19, 2012 (Collegeville, PA)
"Very Honest Service"
I am always impressed with the level of service I receive at Piazza Honda of Pottstown. They have always treated me with respect and with honestly. We love Hondas and will always be loyal to Honda. We have had many different makes of vehicles of the years. I always get my Honda serviced at Piazza. I like their customer service. They're very quick. I have a lot of confidence, they will provide good service and very honest.
Michael July 18, 2012 (Schwenksville, PA)
"Quick, Reliable Service"
They were very courteous. They took care of my car right away. I did not have any problems.
Garry July 18, 2012 (Boyertown, PA)
"Great Service Everytime"
First of all, I had set up an appointment and they were right on time with taking the car. They told me how long it would take. The staff are all very courteous when I go there, they are very friendly. The charges were right around where I expected them to be.
Barry July 13, 2012 (Broomall, PA)
"Informative Service Staff "
They were very informative. I went for an oil change and they indicated that something else needed to be done. They were able to do the extra work the same day. So, I didn't have to take another day off work or leave early to bring it in.
Francisco July 9, 2012 (Royersford, PA)
"Positive Buying Experience!"
Just a quick note to let you know that I had a positive experience purchasing a vehicle on Saturday. My daughter was looking for a used car and had a limited amount of money to spend. I was along to help her find a dependable vehicle and assist her in purchasing the vehicle. Our experience started on a positive note with Mark Horan. Mark was very courteous and professional. The process of negotiating for a price that my daughter could afford and you were willing to accept was very straight forward and without pressure. In my profession, I manage a number of manufacturing facilities and I am relentless about customer service. Thanks for providing my daughter and I a positive buying experience. I will recommend your dealership to others looking to purchase a vehicle.
Jim July 2, 2012
"Keep up the Good Work!"
I had the pleasure of walking in your dealership on Saturday, walked out with a beautiful Honda Accord, thanks to Dewey. I wanted to send you a quick note to say thank you to Dewey and the team. Being in sales myself, I can empathize with his job and the obstacles that come with it. He worked with my budget and had me on my way in just a few short hours. Keep up the good work!
Stephanie June 10, 2012
This has been the first dealership that has listened to me about what not only what we were looking for, but how much we wanted to pay. Travis and Dewey have excelled at what they do, as well as, expressing a non-pressure salesmanship. I also watched other salesman and staff who all were excellent with customers and cared about what those customers really thought and were looking for. I am very happy with my new purchase and have been recommending Piazza Honda of Pottstown to many other people in the area. Keep up the good work and I look forward to buying from you in the future. Thank you again!
Barbara and Ryan June 8, 2012 (Spring City, PA)
"Great Service Staff!"
We came to your dealership because we broke down on the road traveling and your staff was wonderful. The lady in service that I first talked to and said they could check out our car that day was excellent. Then I spoke to Dan in service, as well, as Jim who received my calls. The gang was all great!
Scott June 8, 2012 (Lancaster, PA)
"Thank you for Everything!"
Thank you for everything you did for me. You and your staff have gone over and beyond resolving my issue. Please be sure to know that I will be recommending all of my friends and family to come to you when they are in the market for a new car. Thanks again!
Cheryl June 1, 2012 (Limerick, PA)
"Longtime Piazza Honda Customer! "
I purchased my first Honda with Piazza Honda of Pottstown 15 years ago. Piazza was further away than another Honda dealership where I was living at the time. The closer Honda dealership did not live up to my expectations, so I contacted Piazza Honda of Pottstown; and to this day, I do not regret it. I have bought all of my cars and had all my service done at Piazza for the past 15 years. I do not mind traveling the extra miles or so to get to Piazza. I do not foresee changing that.
Daniel May 17, 2012 (Lansdale, PA)
"Great Dealership!! "
Piazza Honda of Pottstown is a great dealership! They have excellent personnel and the Sales Manager, Greg Conover, goes above and beyond for his customers!!
Johnathan May 15, 2012 (Pottstown, PA)
It was the quality of the customer focus and the greeting that made the experience great. The work was done promptly.
Jay May 15, 2012 (Pottstown, PA)
Everyone was very courteous in the service department. It was a timely service. The price was affordable.
Michael May 15, 2012 (Limerick, PA)
"Quick and Efficient Service"
The service was done correctly the first time. The price of the service was very reasonable. I was in and out in about 15 minutes. The service was done quickly and efficiently.
Roy May 14, 2012 (Spring City, PA)
"A Very Satisfied Customer! "
I just wanted to write you a quick note to let you know I pleased I am with my new Honda Civic and the entire buying experience that I had at your dealership last Saturday. Having only purchased an automobile from the dealership owned by a family friend, I was reluctant to go anywhere else. Due to geographic limitations, I figured I would give Piazza Honda a shot at my business and I am very happy that I did. From the beginning of the process, Karl Diesel was a pleasure to work with. He promptly answered my Internet inquiry and scheduled an appointment for the following day. Upon arrival at the dealership, I was quickly met on the show-room floor and he was eager to answer all of my questions. We found the trim model I was interested in and went for a test drive. On the road test, Karl was engaging in conversation and very professional in his product knowledge, demeanor and mannerisms. I have to say that I was pleasantly surprised, as I was expecting the high-pressure sales pitch that I have experienced at other dealerships in the Delaware Valley. Upon return arrival, we were able to work out a price and trade-in value that I was very happy with ... No back and forth haggling, no nonsense ... Just a fantastic value on all fronts. I wouldn't hesitate to do business with the Piazza Auto Group again, but more importantly, I would gladly refer my friends or family to Karl when they are in the market for a new car. A very satisfied customer!
Greg May 11, 2012
"Great Service Department!! "
They are always very attentive. They make a great effort to not make me wait very long. Highly recommended service department!
William May 10, 2012 (Norristown, PA)
"Great Dealership! "
I love my Honda CR-V. I purchased the car at Piazza Honda of Pottstown and I choose to service my vehicle at this dealership.
Maryann May 10, 2012 (Phoenixville, PA)
I had a great first experience at Piazza Honda of Pottstown. Tom Reed, the General Manager, was very friendly and cared about my personal issues. I needed a specific car and I was in a specific budget. This dealership truly cares about the need's for the customer. I highly recommend Piazza Honda of Pottstown.
Ronald April 24, 2012 (2012 Honda Civic)
"Love my New Car!!"
I love my new Honda! Thank you so much for showing me the light! It's the best car ever! I got 350 miles out of my first tank of gas. I just filled up yesterday for the first time. Thank you again so much for all of your help. I will stop by to see you when I get my first oil change. Thanks again, Karen!
Joy April 10, 2012
"Thanks for the Great Service!"
Jose was great to work with. I'm sure I tried his patience, but he was nothing but professional and courteous throughout. I would definitely purchase another car from Jose and Piazza Honda of Pottstown.
Paul April 9, 2012 (Gilbertsville, PA)
I have now participated in the purchase of 4 cars from Piazza Honda of Pottstown. My husband, children and I have all appreciated the benefits of working with such a fine sales group. The cars have been good ones and have served our transportation needs well. Thank you again for the great service, pleasant and productive buying experience.
Andrea April 5, 2012 (Norristown, PA)
"Wonderful Shuttle Service!"
I wanted to take a moment to compliment the shuttle drivers. They are awesome!! I used the shuttle service the other other and was extremely pleased. There were 2 different drivers and both of them made the trip back and forth to the dealer a complete joy. Additionally, I can not forget to mention the other staff members who I have encountered. All of the people who sit in the garage are awesome as well. They always greet me with a smile and seem to remember me every time. The 2 ladies who are at the cashier counter always ease the pain of the invoice! I always find myself having a conversation that seems to lessen the pain of my credit card transaction. I have been coming to Piazza for years and wanted to let someone know that the staff really makes a difference and makes each visit pleasant!
Chanell April 3, 2012
"Great Service Department"
To Tom Reed,
My wife and I, just now, drove home with our new 2012 Honda Sport Fit. I just wanted to let you know that there was one reason why I made the purchase from Piazza Honda of Pottstown ... Larry Lilley!! I have worked with him in the past with another vehicle - he is great!
Joe March 19, 2012 (2012 Honda Sport Fit)
"Very Pleased with our Recent Experience"
From beginning to end, we were very pleased with our experience at Piazza Honda of Pottstown; our experience here pales in comparison to another Honda dealership. Karl was very up-front with us about the financing, and we appreciated the honesty and hard work he did getting us in an awesome car. Brent was also good working with in closing the deal, and explaining all that it entailed and what other services were available. I may still consider buying a warranty, so I will be in touch soon if that is the case. Thanks again for all your great service.
Ryan March 17, 2012 (Souderton, PA)
I swung by your Service Center at about 6:00pm - plagued with a slow-leaking tire. My thought was that the lowered tire pressure was due to weather fluctuations of recent. While in your service bay, comfortably waiting for my tire to be addressed. John, your Service Advisor, overheard me saying that I filled the tire with air twice in the last three weeks. He acted on it and had his tech look at all of my tires. John's tech discovered a nail in my tire. The good news was that he plugged it, easily enough, and did that for me as a courtesy! That made my day!! I will return again for service!
Dina March 14, 2012 (Collegeville, PA)
"One of the Easiest Transactions"
Thanks so much for helping me with the lease of my wife's new Pilot. In a few short days, I got the vehicle I wanted at a fair price, with no hype, pressure, games, or bait-and-switch tactics. I can't count hoe many vehicles I have either leased or purchased for my family, over the years. This was by far one of the easiest transactions I can remember! I will definitely recommend you and Piazza to friends and family members.
Philip February 22, 2012 (2012 Pilot)
"Very Impressed with Piazza Honda of Pottstown"
I was very impressed with your dealership and Tom Manogue. I had only intended to come in and see the car in person (having only seen it online) and to maybe drive one. Tom was so accommodating, especially in that awful weather yesterday. I wanted to see a car in the blue color and he showed me one outside and the car I ended up buying was next to it. No pressure from him which is refreshing for a woman buying a car for herself. This is at least the 9th or 10th new car I've bought over the years and this was refreshing! Joe was also very nice to work with. Keep up the good work. I would not hesitate to recommend your dealership to anyone!
Judith February 17, 2012 (Boyertown, PA)
To Donna Dunn,
Everyone at Piazza Honda of Pottstown is so (almost too) nice. It says a lot to the dealership when you have happy people working for them. It also says a lot of you to be there for 21 years. I always receive outstanding, courteous service, completed correctly, in a timely fashion, every time.
Ken February 15, 2012 (Green Lane, PA)
"Love My Civic"
I had an enjoyable experience at Piazza Honda of Pottstown. I absolutely love my new Honda Civic. I have had many Hondas in my lifetime, but this one has to be the best yet. It is great on gas, which is a good thing with the sky-rocketing gas prices! Great staff at Piazza - I already referred some co-workers!!
Chris February 13, 2012 (2012 Civic)
"Piazza Honda is the Best!"
You guys are the best! I have been buying cars for many years and have never received the treatment I received at Piazza. I felt like I was the only person buying and everyone was catering to my wife and I; especially Steve.
Carmen January 31, 2012 (Eagleville, PA)
"Highly Recommended "
I have purchased 3 Honda Accords from Karen Reed. She is easy to work with and makes the buying experience pleasurable. I always recommend Karen to my friends and business contacts. You will not find a more caring and knowledgeable sales person to buy from. I can also recommend the Service Department at Pottstown Honda. I have personally known one of the Service Managers, Larry Lilly for over 20 yrs. I trust him and the work performed on my Honda.
JLA January 8, 2012
"Very Much Appreciated"
Dear Mr. Reed,
This a long overdue but I wanted to contact you directly and let you know how much I appreciate what Donna Dunn did for me this time last year. There was an issue with my XM radio that would have cost me a significant amount of money to fix; as my Odyssey was out of warranty. However, Donna proactively contacted the appropriate folks within the Honda N.A. organization, who agreed to cover the cost of the repair minus a $100.00 cost to me. I did not even ask; Donna knew that I would not be able to cover this repair especially during the holidays. I cannot tell you how much I appreciated her insight and kindness. I have been dealing with Donna for years, now I am on my third Honda Odyssey! I still appreciate what Donna did for my family and I. Best wishes for a great 2012!
Susan December 28, 2011 (Odyssey)
"Nice Sales Experience"
We had a very nice experience. I wanted to let you know that Steve did a fantastic job on explaining the car and he had much patience with us and always had a smile on his face. He answered any question we had no matter how small.
Paul December 27, 2011
"Non-pushy, Respectful and Pleasant! "
The salesman, Steve Minford, was truly exceptional. I was in a bind where I needed to buy a car and I told my wife that I would not accept any traditional car salesman. Thankfully, we found Steve right away and he was exactly what I wanted in a salesperson. He was respectful, pleasant, non-pushy and included my entire family in the decision. I would buy from Piazza again because of Steve and definitely recommend him!!
William December 13, 2011, 2012 Pilot
"Excellent Purchasing Experience"
I have to tell you about my recent experience in purchasing my new Honda. It was excellent, due largely to Jay Nothstein and Karen Reed. They are a great addition to your company.
Betty November 30, 2011
Many, many thanks for your special attention which you showered upon me during last Friday and Monday. You were most understanding of my wishes, considering my age and the amount of miles I expect to be driving. So far, the enjoyment of my new Honda Accord SE is superseded only by how well I was treated at Piazza Honda of Pottstown!
Philip November 15, 2011 (Accord SE)
I just want to say that I really appreciate the shuttle service that you offer to customers getting work done on their cars. I always get super-prompt (and super-friendly) service, and it just makes the day go that much nicer not having to worry about arranging a ride with someone. Thank you!
Cindy October 24, 2011
"Thanks for Everything! "
Thank you, thank you, thank you!
We were in such a jam this week with our Odyssey and you took us right in without a reservation. The entire team at Piazza Honda - Pottstown works tirelessly to please its customers. You did that and more with us! The quick turnaround was amazing. Equally amazing was how pleasant you were to contact us when the van was finished. I can't see us going to another place to buy our vehicles as you to be a superior dealership in service, friendliness, timeliness, and quality.
Thanks for everything!
Steve, proud owner of a Piazza Pottstown Honda Odyssey
Steve October 21, 2011 (Odyssey)
"Cannot Say Enough about Piazza Honda of Pottstown"
On October 18, I took delivery on my Honda Ridgeline from Piazza Honda of Pottstown. Except for the fact, I have to pay for my service, I really enjoy coming to this Piazza dealership. I have come here often enough that I have the anticipated routine memorized, I get great service. What is most important is that my routine of exceptional service is surrounded by really good people and each person is professionally oriented in their tasks. I give my consent for such delivery to the home office - when people do their job so efficiently they should be recognized. The first person I contact is Donna on the service phone. Morning, mid-afternoon finds her speaking eloquently with the same tone of voice. Explanations before and after service presents a profile of a great mechanic. She is so knowledgeable about Honda engineering that she is able to advise me on what to expect with options. Larry Lilley, who I have known for many years and had both of his children in high school. He is so kind to update with family news, but more importantly he has been most helpful to me and my family when we had crunch numbers and do the wheeling and dealing. Dan Saylor and Scott Wiesel have duty computer stations that assign the maintenance. I cannot say enough about the efficiency and proficiency of these two men, and a female. My favorite check-out lady, Sylvia. Her bright smile and smooth voice helps to take the sting out of payment time. She says thank you and goodbye with a smile and her eyes. I would recommend Piazza Honda of Pottstown to everyone!
Ronald October 19, 2011 (Ridgeline & Accord)
"Welcoming & Knowledgeable"
Thank you so much for all of your help throughout the decision making and purchase of my new car! Everyone at Piazza Honda of Pottstown were so welcoming and knowledgeable. Thank you so much for your time and care. I love my Honda Civic and thoroughly enjoy riding it every day! I look forward to coming back to Piazza Honda of Pottstown soon!
Aisling October 12, 2011 (Pottstown, PA)
Thank you so much to Joe Barone for fixing my 2004 Honda Odyssey. I was devastated when I crashed my van into a pole on vacation. I love my van. I called the dealership about getting an estimate and Joe Barone said he would take care of everything for me. He had me drop it off in Limerick the next day so I wouldn't have to try to find the shop in Reading, which was a huge help to this working mom. He dealt directly with my insurance people, kept me informed, and did an amazing job repairing the van. He also took the time to fix two other paint issues with the van (unrelated to the accident). Then he dropped the van back off in Limerick for me. Mr. Barone is truly an asset to Piazza Honda and I would recommend Piazza to anyone.
Shelly September 13, 2011 (Stowe, PA)
"Piazza Honda is my Honda Dealer"
Piazza Honda of Pottstown is where I have bought my last two Hondas. I have only serviced all of my Hondas at Piazza. I expect to buy my next Honda here as well. Piazza Honda of Pottstown was very helpful in resolving my recent repair issue. I appreciate a dealer I can trust to work with me and for me.
Jere August 12, 2011 (Pottstown, PA)
"Thank you Piazza Honda of Pottstown"
I enjoyed working with Piazza Honda and I love driving my new CR-V.
Barbara August 11, 2011, 2011 CR-V (Phoenixville, PA)
"Wonderful Express Service"
I really like the express service and the ease of getting in and out of the dealership. The service personnel have been very helpful in pointing out potential problems, like needing new tires and not pushy for doing un-needed additional services. I would recommend Piazza Honda of Pottstown to others.
Richard August 3, 2011 (Havertown, PA)
I am very satisfied with the service regarding my salesperson, Karen Reed. This was the second time I dealt with Karen. She is a great asset to Piazza Honda of Pottstown!
Shahbaz July 27, 2011, 2011 Pilot
"Wasn't Given the Run Around"
Karl Diesel once again made buying a new car a pleasant experience. I used to dread shopping for a new car every few years, but Karl made it a much more enjoyable event!
Judith July 24, 2011, 2011 CR-V
"3rd Piazza Purchase"
Donald Dahms was a great finance manager. This is the third Honda I have bought from Helen Stevens and I have always had a very satisfying professional performance with her.
John July 18, 2011, 2011 CR-V
We are excited about our new Honda Accord. I would highly recommend, Steve Drovich, as a salesman. He is knowledgeable about your product and answers questions very well. I am a hard sell unless I feel the product is well represented which in this case it was. My wife is very happy with the purchase and the Accord is very stylish, well made. Thanks.
LaVern July 5, 2011, 2011 Accord (King of Prussia, PA)
"Very Pleased with Piazza"
Brent did a great job and we are very pleased with the treatment and final deal presented by Greg and Brent. I look forward to having a great driving experience with the Accord over the next couple of years and receiving the unprecedented levels of service, convenience, and personalized attention from your team.
Kathleen June 27, 2011, 2011 Accord (Pottstown, PA)
"Thank You for Great Service"
I wanted to commend your staff for handling the unexpected A/C issue with our Civic and ensuring that my wife had a rental ready for her when she dropped the car off, as well as, performing the repair in a timely manner.
David June 21, 2011
"Trust is Everything with Me "
Since moving to PA from NJ 12 years ago, I have purchased two new Honda Accords and received automobile service only from Piazza Honda of Pottstown. Trust is everything with me. I like everything about the people working there and they've always been honest and sincere in taking care of me and have done their work diligently. From Larry Lilley, Jon Klink, Donna, Scott, Dan -- Service Department. Sylvia and Ann -- Billing. Don -- Finance. Bruce, and Greg -- Sales. Karen and Tom Reed -- I will always be a customer of Piazza Honda of Pottstown. Last, I must say that my wife and I found our sales consultant, Rizwan Balouch, very professional, knowledgeable and polite. He helped us make our decision to buy a new car.
Robert May 6, 2011 (Accord)
"30 years with Honda"
For almost thirty years my vehicle life has been with Honda. At one point, a motorcycle, a lawn motor, and a snow blower; were all Hondas. Last week, my wife had her Honda Accord serviced for the first time. While exiting the car, she noticed her inspection was due, the service department provided spontaneous accommodation immediately. Two days later, my maintenance light came on in my Honda Ridgeline; the nice people at Piazza Honda of Pottstown took care of me. The mechanic, Steve Garrison, was very, very good. While waiting, I met a former retired co-worker, who is now on his second Honda. He shared with me how impressed he is with Piazza Honda of Pottstown. I have told him that I have known this for thirty years. Thank you for great service of the years Piazza!
Ronald April 28, 2011
"Straight-forward Buying Experience"
Thank you Bruce for the note and a very straight-forward buying experience. I will continue to highly recommend Piazza Honda of Pottstown to my friends here at The Hill School.
Mark April 26, 2011
I can say that the way I was treated at the dealership was outstanding. I have perfect confidence in my vehicle and I would most definitely recommend Piazza Honda of Pottstown to everyone I know!
Loretta April 20, 2011 (Collegeville, PA)
"Very Happy with Our Purchase"
Marie and I were very happy with our purchase of the 2011 Accord. We were impressed with the no pressure salesmanship that we had dealing with Brent. I can tell you that I am not one to write reviews, but I felt we were treated absolutely wonderful. I will certainly recommend your dealership and Brent to other potential customers. We have brought many new vehicles, but haven't had an enjoyable experience like we did at your dealership. I told my wife on the way home, that was the first time I left a dealer and felt good about the car buying process. All salesman should be like Brent. We look forward to many years of dealing with your dealership.
Bob & Marie April 12, 2011, 2011 Accord (Quakertown, PA)
"Professional & Knowledgeable"
My husband and I have owned Toyota vehicles for the past 22 years. Recently, I had the pleasure of discovering your dealership. Karen Reed, gave me a thorough and very professional review of the Honda Accord Crosstour. My husband came later that day to test drive the car and loved it as much as I did. In the process of our purchase, we were impressed with the ease with Joe, who handled the financing and our questions relating, plus his recommendation for the long term maintenance agreement. We absolutely love the beautiful pinstripe that Tony put on our new car. We have been so happy to have met Karen and to have a knowledgeable salesperson, who handled every issue with such professionalism. We thank you for your assistance with our purchase. We are pleased with our Honda and pleased to have developed a relationship with Piazza Honda of Pottstown.
Pamela April 10, 2011, 2011 Accord Crosstour (Pennsburg, PA)
Our experience was beyond exceptional and that was due to the impressive, hard work from your key salesman, Ben Grinar. Due to his friendly, knowledgeable, and overall work ethic, it made our car buying experience completely enjoyable. Ben was very flexible and overly helpful to ensure that we were completely satisfied. I would imagine Ben is the type of salesman that "turns lights on" at Piazza. Thank you again for providing us with the right salesman to get the job done and with the exact vehicle we were looking for.
Bob April 6, 2011 (Collegeville, PA)
"Easy to Work With"
I love everyone at Piazza Honda of Pottstown! Steve and Greg were both a pleasure to work with, as always.
Kelly March 8, 2011, 2011 Accord (Limerick, PA)
"Helpful & Courteous"
My salesman, Steve Minford, was very helpful, courteous and got the car that I wanted. The sales manager along with the finance manager were also very helpful. The finance manager went through the paperwork process very slow, so I was able to understand the extended warranty fully. I appreciated his patience with me.
Peter March 4, 2011, 2011 CR-V (Collegeville, PA)
My husband and I are very happy with our decision to purchase our Honda Odyssey from Piazza Honda of Pottstown. We had many choices available, however, the thoroughness, patience and most of all the professionalism of your sales staff made the difference. Both Ben Grinar and Brent Foltz were super to work with.
Carmen February 28, 2011 (Royersford, PA)
I have enjoyed driving my 03 Odyssey from Pottstown honda so much that it was hard to say goodbye the other day. When I recall the many family trips and hours logged into that car, I am always thankful for the reliability and safety it had brought to my family. My husband told me that I would get over my departing sadness after I stepped into the smell of a new car. Well...he was right. The new Odyssey is amazing and we are thrilled to be owners of the 2011 Odyssey. My children love the new vehicle and can quickly point out the improvements made since the 03 line. I would like to add that our salesperson, Steve, was great to work with. He was patient, informative and very easy to work with. Steve was able to deliver me the car that I wanted without any pressure. Don in the finance office made the transition easy. I will continue to recommend Pottstown Honda sales and service to all of my fellow moms!
Mary February 28, 2011, 2011 Odyssey (Collegeville, PA)
"Very Pleasant Experience"
The recent experience, purchasing a used car from Piazza Honda of Pottstown, was the most pleasant one, involving a large purchase I have had in many, many years. The salesmen I worked with were Riz and Rich; both were great. I really had the sense that although they are in the business to sell cars, never-the-less their first priority was making certain that I purchased what I wanted and was satisfied with all aspects of the transaction. The closing manager was also extremely nice to work with. He was open, honest and candid throughout. Throughout the purchase, I felt that I was dealing with honest, reputable, caring individuals. I would recommend Piazza Honda of Pottstown to friends and family.
David February 4, 2011 (King of Prussia, PA)
"Customers for Life"
I just wanted to thank you for a great experience at Piazza Honda of Pottstown. My husband and I left with two new cars (Odyssey & CR-V) that we just love. The service there couldn't have been better. Mark was "free" entertainment and Greg was awesome! You have customers for life.
Stefanie & Jim, February 3, 2011 (Phoenixville, PA)
"Low Pressured Sales"
Brent Foltz, my salesman, was laid back and had a no pressure approach. He was low key, which helped make the sale, the best price. Greg, the sales manager, was very friendly and nice and made every effort to make it a pleasant experience. Don, the finance manager, stayed after closing hours, to complete the sale. This was probably the best car buying experience ever! Thanks Piazza Honda!!
Aaron January 27, 2011, 2011 Civic (King of Prussia, PA)
"Very Pleased with the Service Department"
I was very pleased with the service department. They do not offer appointments for oil changes, however I was greeted immediately and they were able to start the work on my car right away. The entire service was done in less than 20 minutes. They were very nice to deal with. I loved the magazines, pretzels and TV in the waiting area. I will definitely return to Piazza Honda of Pottstown for future service needs to my car.
Laurie January 27, 2011 (Schwenksville, PA)
I find having my car serviced at Piazza Honda of Pottstown is very convenient. I am also assured that the parts and service are certified by Honda. It is always a very good experience! Thank you.
Cynthia January 26, 2011 (Douglassville, PA)
"Great Sales Experience"
I am glad that everything worked out for my daughter and son-in-law. They have the same great opinion of you that my wife Sharon and I do. Rest assured, I will not hesitate to recommend you and Piazza Honda in the future. I will not be shy about referring many others to you.
Barry January 24, 2011
"Service was Great"
They explained everything to me very quickly and very well. The service was great. They completed the service in a timely manner.
Joseph January 24, 2011
The service work was done very promptly. I had upholstery repaired and was happy it was still under warranty. The service went very well.
Elizabeth January 24, 2011
Just a note to thank you for the prompt, courteous service on my 2003 Accord. You put my mind at ease and were a pleasure to work with!
Bonita January 24, 2011, 2003 Accord
"Fantastic Service Department"
Dear Donna, Larry and the entire Service Team,
Thank you so very much for all the time, hours, and problem solving you all dedicated to finding the issue with my sliding doors. It was your commitment to me, as a customer and to the safety of my children that was most impressive. You and your team put in so much time and I really appreciated that. Keep up the great work!!
Molly January 24, 2011, Odyssey
"No Game Playing"
I dealt with two sales representatives, one was Steve Minford and the other was Brent Foltz. They worked together as a team. Both acted with integrity, fair, honest and did not play any games. I submitted an online inquiry and with that inquiry - sent me into Piazza Honda of Pottstown. The overall experience was a great one!
Karen January 10, 2011, 2011 CR-V (Phoenixville, PA)
"2nd Piazza Honda Purchase"
This is the second vehicle I purchased from Piazza Honda of Pottsown. I have been very happy with them. My car was completed, for service, faster than I expected.
Robert January 10, 2011 (Norristown, PA)
"Friendly & Honest"
The salesperson, Dewey Moore, was excellent and answered all of my questions. He was really friendly and honest, which was why I purchased from him. Joe Fialho, the finance manager, was really awesome.
Charles January 8, 2011, 2011 Ridgeline (Shavertown, PA)
"Busy Day at Piazza Honda of Pottstown"
On December 29, 2010, I came into your showroom to purchase a 2011 Honda CR-V. I could not believe how busy all your sales people were helping potential buyers. Mr. Karl Diesel was asked to assist me while he was also helping another buyer. Going back and forth from me to the other customer seemed very stressfull. Mr. Diesel handled it with extreme professionalism. He was very helpful to me in making the decison. I especially appreciated his honesty and great sense of humor. Piazza Honda should be very pleased to have a great employee such as Karl. I ended up purchasing the CR-V and I am very happy with it and would highly recommend your dealership.
Bruce,January 5, 2011 (Royersford, PA)
The finance manager, Joe Fialho, was wonderful and he explained everything. The paperwork process was a nice experience. They were quick and they explained everything! I was in and out!!
Stacey November 27, 2010, 2011 Pilot (Limerick, PA)
Vance Brown, in sales, is the reason I keep returning to Piazza Honda of Pottstown. He is a great asset to the company. I have already recommended this dealer many times.
Richard November 24, 2010, 2011 CR-V (Skippack, PA)
"5th Piazza Honda Purchase"
Charlie Miller was a big help. He helped in determining how much for my trade. This was my 5th purchase from Piazza Honda of Pottstown. I have recommended people to go here all the time. The paperwork process was exceptional.
Michael November 22, 2010, 2011 Accord (Gilbertsville, PA)
"Very Pleased with Piazza Honda"
I wanted to take a moment to let you know how pleased I am with Piazza Honda of Pottstown in Pennsylvania. I purchased my Honda Accord in January of 2008. From day one, the service department was amazing; clean, efficient, pleasant, and I felt no high pressure for any of the services they offer. My car was always returned to me clean and in a timely fashion. Everyone in their service department deserves kudos, because they do a great job, and seem to truly enjoy what they're doing. This past Saturday, November 20th, it was time to turn in my Accord for another Honda. I had called Piazza previously to speak to a salesman about my turn in options. The salesman, whom I initally spoke to and subsquently purchased my car from, was Ben Grinar. Ben is smart, very polite, efficient, and he knows his Hondas. I was so pleased, that my daughter and son-in-law will return to Piazza and Ben to purchase the new Honda Odyssey. This dealership and all of the wonderful people who work there, are to be commended by Honda and the dealership owner on a job extremely well done. I will recommend Ben and Piazza to all of my friends and associates.
Hennie November 22, 2010, 2008 Accord (Red Hill, PA)
"2nd Piazza Honda Purchase"
This was my 2nd purchase from Piazza Honda of Pottstown and my salesperson was Karl Diesel. Karl was the reason that I came back to this dealership. I love the service department, especially, John Klink.
Joseph November 22, 2010, 2011 CR-V (Pottstown, PA)
"Nice place to buy a car"
Vance Brown was a great sales person. The dealership is a nice place to buy a car - friendly people, clean and a top notch service area. When I had service fix a problem, they fixed it right away. I am sold on Piazza Honda of Pottstown. I will recommend them to anyone that is looking to buy a new car. Thank you!
Robert November 14, 2010
"Best vehicle I've ever owned!"
Still driving my CR-V - it's the best vehicle I've ever owned! Other than routine maintenance, I haven't had a day of trouble with it. I'm hoping to get several more years of use out of it, but would absolutely return to Piazza for my next purchase.
Paul, November 9, 2010 (Collegeville, PA)
"Purchased two vehicles"
We purchased two vehicles a few weeks ago, we selected the Odyssey and the CR-V. It was a pleasant surprise to meet Dewey Moore and have him help us with our selections. He showed us what we were looking for without a lot of high pressure and annoying mannerisms. We felt comfortable with his presentation and knowledge of your vehicles.
Richard November 5, 2010
"Easy and Pleasant!"
Thank you very much for making my buying experience easy and pleasant! Vance was so helpful, honest and he took the time to answer every question I had. I received a call from Honda last night and was asked to rate different aspects of my experience. All of your folks received all "5's". I hav ealready recommended Piazza Honda to my friends and family. I will stop in and say hello when I have my first oil change...in about 4,000 miles. That shouldn't take me too long!! Take good care and thanks again.
Linda, November 3, 2010 (Royersford, PA)
Riz Balouch was very helpful with the purchasing process. This was my first car purchased by myself, not by my parents for me, and Riz did everything he could to help make it a positive experience. Riz explained all documents throughout the process to me very clearly. He made sure I knew the differences between all models because initally I wasn't sure which model I wanted. He worked diligently to find my preferred vehicle, model and color at other Honda dealerships, saving me a lot of time and energy. Additionally, the rest of the staff I came in contact with or even passed by at the dealership were very warm and welcoming during my time spent at the dealership.
Diana November 2, 2010
Incredible experience with Steve Minford helping us find the right vehicle for our needs and budget. He was very patient while we considered all of the options that were presented to us.
James November 2, 2010
I really have enjoyed driving the new car today. I also enjoyed dealing with my salesman, Karl Diesel. He was very personable and easy going. Karl has to be one of the top salesman at Piazza Honda of Pottstown. I look forward to working with him again in the future.
Harold, November 2, 2010 (Phoenixville, PA)
My experience with Piazza Honda, particularly with Dewey Moore was outstanding. The entire process was not at all overwhelming, and he was very responsive to my needs and requests. The demeanor of the dealership was both professional and friendly, I felt immediately welcomed. Truly a great experience.
Andrew October 8, 2010
"A very Pleasant Experience"
Dealing with Vance Brown from Piazza Honda was a terrific and pleasant experience. I was always treated with the utmost courtesy and consideration.
Lucy September 28, 2010
"8th Piazza Purchase"
LOVE my new CRV!! Thank you Charlie Miller!!! (Our 8th Honda purchased through him at Piazza!)
Danielle September 14, 2010
"Purchase process - very easy"
Riz, my sales associate was absolutely excellent. He made this purchase process very easy. He was so great that I sent my brother to him, who also purchased the same vehicle.
Amy September 9, 2010
"Pleasure doing business at Piazza Honda!"
I purchased a Certified 2008 Honda Accord from Brent Foltz. I would like to "commend" Brent for serving me with a "Spirit of Excellence". There was no pressure, which I had endured with other car dealers while searching for my Honda Accord. He was very personable, professional and pleasant during the time that I spent there. It was an honor to have him serve me. Even since the purchase, Brent goes out of his way to take care of my needs when I call him.
Deborah,September 2, 2010 (Norristown, PA)
As a satisfied customer of Piazza Honda of Pottstown, I would like to commend the staff at this dealership. The personal regard to myself and family, the staff provides is only exceeded by the professional regard to my vehicles and family. I would like to thank Larry, Lilley, Donna - who seems to run everything so smoothly. Marla and Scott who direct the service department. Sylvia at the check-out is great! Tom Reed the General Manager, I cannot say enough about the service we have been afforded. These people represent Honda so well!
Ronald,August 5, 2010
We continue to appreciate your personal and professional business presence. Our respect for you honesty and integrity goes beyond the purchase of vechicles. Many thanks and best wishes to Piazza Honda of Pottstown and their helpful staff.
Paul and Connie,April 13, 2009 (Boyertown, PA)